With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...

MISSOULA, Mont. — If you need work done on your house or car and don't have a reliable plumber, electrician or mechanic, your first instinct is to ask around or do research for a good recommendation.

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

“Fake reviews not only waste people’s time and money, but also pollute the marketplace and divert business away from honest competitors.” So said Federal Trade Commission (FTC) Chair Lina Khan in ...

Lisa Schiller, the senior director of investigations and media relations for the Better Business Bureau, spoke to Public Investigator about how consumers can avoid common scams like shopping fraud, ...

As spring approaches and homeowners begin planning improvement projects, the Better Business Bureau is offering guidance on ...

Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a site that allegedly attempted to sell fake positive reviews for Amazon product ...

Several websites allegedly falsely claiming to be local florists are getting hundreds of complaints from across the country, according to the Better Business Bureau.

Many consumers are quick to hop on Yelp, post on Facebook or make a TikTok reviewing a local business or service. But few such avenues provide the same opportunities as the Better Business Bureau, ...

MEMPHIS, Tenn. - The Better Business Bureau (BBB) of the Mid-South issued a consumer alert about a Memphis-based custom iron door and railing contractor on Thursday. The BBB said that IronWorks ...