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New findings from the J.D. Power 2025 U.S. Direct Banking Satisfaction Study reveal how direct banks are shaping the future of banking by delivering more than just competitive rates. Paul McAdam, ...

Driven by the prospect of higher interest rates, lower fees, and around-the-clock access, new customers flocked to digital banks during the past year. This, according to research and key findings ...

If you want to show up at a direct bank and make a deposit, you will run into a few problems. Additionally, if you want to discuss your interest rate with a direct bank representative in person, you ...

According to the JD Power 2025 U.S. Direct Banking Satisfaction Study, overall customer satisfaction with direct bank checking accounts is 692 (on a 1,000-point scale), which is 24 points higher than ...

Hanna Horvath is a CERTIFIED FINANCIAL PLANNER™ and Red Venture's senior editor of content partnerships. Fox Money is a personal finance hub featuring content generated by Credible Operations, Inc.

Retail banks looking to capture younger customers need to pay attention to how direct banks are gaining traction with both fee-sensitive and interest rate-sensitive customers by engaging them in ...

Hanna Horvath is a CERTIFIED FINANCIAL PLANNER™ and Red Venture's senior editor of content partnerships. Fox Money is a personal finance hub featuring content generated by Credible Operations, Inc.

With more than 15 years of experience crafting content about all aspects of personal finance, Michael Benninger knows how to identify smart moves for your money. His work has been published by Intuit, ...