Technology now lets firms detect service failures and issue instant apologies at scale. But across five studies, including a large field experiment with a food delivery company, researchers found that ...

CMPD said officers were called around 8:44 p.m. on April 18 to the 2300 block of Dundeen Street for a report of a shooting ...

It's not the first time the city has been named a hot spot for happiness.

Two people were hurt in a north Charlotte crash Monday morning, according to MEDIC. It happened just before 6 a.m. at the ...

Preview this article 1 min For now, Charlotte will serve as an operations and support hub for Tokyo-based Sumitomo Mitsui ...

"I didn’t buy property in the country to live next to a data center." ...

Preview this article 1 min Tech job postings in North Carolina are outpacing the nation, and companies looking to grow their ...

An elderly man was rushed to the hospital Monday morning with serious burns, Charlotte Fire investigators said. It happened ...

THE caddie of former Masters winner Jon Rahm is selling his 100-acre mansion for £10million. Adam Hayes has been the caddie ...

In the three months after the Border Patrol’s high-profile raid ended in Charlotte, ICE quietly arrested about 2,300 people, ...

A man has died after he was struck by a train while crossing an intersection in northeast Charlotte.

The Charlotte metro area is home to 13 senior living communities named among the best in North Carolina, according to a new ...