Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...

When her so-called mentor suggested she sell her car and all her physical belongings at a pawn shop to try and 'unfreeze' her account, Dawn Furseth realized she had been scammed.

In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

Remote customer service is one of the most common online jobs. Companies such as Amazon and American Express hire people to ...

Four employers––Elevance Health, SAP, Stride, and UnitedHealth Group––have made FlexJobs' Top 100 list every year since its debut in 2014. One of the long-standing remote work leaders, Stride (#20), ...

It’s that time again. The calendar has flipped, the resolutions are written, and you’re probably sitting in your office chair ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person answering your call isn’t the one who caused the issue—they’re the one trying ...

Jeff Somers is a freelancer who has been writing about writing, books, personal finance, and home maintenance since 2012. When not writing, Jeff spends his free time fixing up his old house. He has ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

DEAR ERIC: I often need help with tech support. When I call I sometimes get a representative with a strong accent that I can’t understand. What is a polite way to address this? I sometimes just thank ...