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Because customers with 84-month and even 72-month loans re-enter the market well before their loans are paid off, they create ...

The more time health plan members spend with insurers’ mobile apps and websites, the more they come to appreciate the usefulness of digital channels in helping to manage their overall healthcare ...

Vehicle configuration complexity has increased exponentially over the last 10 years, primarily driven by a shift from ...

Total new-vehicle sales for March 2026, including retail and non-retail transactions, are projected to reach 1,372,877, a 11.4% decrease year-over-year, and a 11.9% increase from February 2026, ...

TROY, Mich.: 29 Jan. 2026 — Wireless carrier satisfaction and loyalty are strongly linked to perceptions of ease of doing business, according to the J.D. Power 2026 U.S. Wireless Carrier Satisfaction ...

Total new-vehicle sales for January 2026, including retail and non-retail transactions, are projected to reach 1,118,700, a 2.7% decrease year-over-year, according to a joint forecast from JD Power ...

The nation’s electric, gas and water utilities have their work cut out for them in 2026. A combination of record-high rates, widespread outages and evolving customer expectations for how to access ...

TROY, Mich.: 15 Jan. 2026 — The U.S. wireless network continues to deliver strong performance and consistency across providers, with the industry reporting just 9 problems per 100 uses (PP100) or ...

TROY, Mich.: 12 Nov. 2025 — With new mortgage origination volumes on the rise again after steadily declining for the past four years, lenders have fundamentally changed the way they work with ...

TROY, Mich.: 6 Nov. 2025 — More than one-third (36%) of buyers in the new-vehicle market say tariffs impacted their vehicle purchase process, with most of them buying sooner than they had planned, ...